MEMBERS! Be prepared...DigAlert Ticket format changes become effective Nov 1st, 2017
Also effective Nov 1st, 2017 Grid Notifications are no longer supported. Submit shapefiles today.

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DigAlert Notifications

24/7 availability

Access valuable information all day, every day. When you need it most DigAlert has you covered

Using DigAlert Notifications, our SMS service, brings you closer to the information you need. No hold times, no guess-work.

All you need to get started is a phone with a text-messaging plan.

Text "HELP" to DIGALT (344 - 258) to get started.

Text "HELP" to
DIGALT
(344 - 258)

  • - Ticket Details
  • - Vacuum / ER contacts
  • - APWA Color codes
  • - so much more!

Examples

optionsRecieve a list of commands that are currently available.
statsReceive DigAlert stats that include whether we are open, number of calls on hold, and more.
ticket A12345678Receive details for your ticket.
er A12345678Receive emergency contacts for ticket specified.
vacuum A12345678Receive vacuum contacts for ticket specified.
email A12345678 mail@example.comSend a copy of your ticket to the specified email
new ticketRecieve a link to DigAlert Direct to create a new ticket online.
updateReceive a link to DigAlert's Update Express to update 1 or more tickets online.
appsReceive links for DigAlert's mobile apps.
lawGet links to CA Gov code 4216.
color codesReceive APWA color codes.
holidaysReceive upcoming holidays.
websiteReceive a link to our website.
feedback [message]Leave us feedback regarding our apps and services.