WebTMS

Web Ticket Management System (WebTMS) is DigAlert's Ticket Management System that is designed for MEMBERS ONLY to efficiently and effectively manage location request received by DigAlert.

If you are unsure of what a member is or looking to become a member of DigAlert, please visit the Member Center for more information regarding membership.

Benefits of WebTMS

  • Receive tickets from DigAlert via e-mail.
  • Built-in support for multiple member codes.
  • Tickets can be auto-assigned (dispatched) to locators by a variety of options.
  • Printing, Manual Assignments and Re-Assignments on a per ticket basis or multiple selections at once.
  • Mapping application that allows members to view all open tickets as color coded “points”.
  • Search engine that allows ticket retrieval based on ticket number, date received, contractor, phone, location, utility member code, etc.
  • Reports that include System Status, Event Viewer, End of Day Reports, Broadcast Messages, Tickets Due and Responses waiting to be sent.
  • Forward copies of tickets to locators email or multiple email address.
  • Completely web based for mobile convenience.

Requirements

In order to gain access to WebTMS, you must:
  • Be a member, or contract locator for a member of DigAlert in good standing.
  • Have a device capable of conntecting to the web.

Pricing Information

Up to 5 users
$25 per month
Up to 10 users
$50 per month
Up to 15 users
$75 per month
Up to 25 users
$100 per month
26 or more users
$100 per month
+
$5 per additional user
Up to 5 users
$25 per month
Up to 10 users
$50 per month
Up to 15 users
$75 per month
Up to 25 users
$100 per month
26 or more users
$100 per month
+
$5 per additional user

+ One time setup fee of $150

Additional Add ons:

Ticket Attachments: $20 per month

** Monthly total is billed annually from the date of subscription

WebTMS Training Video

Registered users can power up their WebTMS knowledge by following along with this video.


Open in Youtube

WebTMS Signup

Complete this form. This will place you on our training list and will be contacted once a training schedule is set.